Sunday, April 03, 2005

Journalists to the Grills

Rich Miller wants aspiring journalists to do internships flipping burgers at McDonald's or stocking the shelves at WalMart: The Capitol Fax Blog: Quote of the week.

I think that might be a great idea for all of us but for reasons Rich may not have had in mind.

West Side agent told me when you drive through McDonald's now and place your order, the voice you hear on the speaker may not be located at that McDonald's, but could be from someone far away (India maybe?) and the order-taker is communicating with the grill by computer. That's McDonald's solution to employing non-English speakers in the restaurant to cook and package your meal.

American business offers a lot of lessons on innovation for stale professions.

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